This privacy policy discloses the privacy practices for www.canwise.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site and how it is used and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to assist with funding your mortgage. We may contact you via email or phone in the future to tell you about specials, new products or services, or changes to this privacy policy.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do so at any time by contacting us via the email address or phone number given on our website.
SECURITY
We take great measures to protect your information at CanWise Financial. Once we receive your transmission, CanWise Financial takes over and maintains above industry standard efforts to safeguard the confidentiality of your information, such as Firewalls and unique User Name and Password protections. We also restrict internal access of stored data to select employees that have been informed of our privacy policies. If you have any concerns involving the security or privacy of your information, you can arrange to talk to one of our agents by calling us at the phone number given on our website.
COMPLAINTS
Any consumer complaint should be sent in writing via email to Bryan Freeman ([email protected]), CanWise Chief Operating Officer.
Consumers can also reach out to The Financial Consumer Agency of Canada (FCAC) which ensures financial entities comply with consumer protection measures, promotes financial education and raises consumers' awareness of their rights and responsibilities.
Website: https://www.canada.ca/en/financial-consumer-agency.html
Phone numbers:
For service in English: 1-866-461-FCAC (3222)
For service in French: 1-866-461-ACFC (2232)
UPDATES
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or our contact form.